Although Amazon and CVS reportedly compete against one another to win over health consumers, these corporations both appear to have a similar objective. The information technology they incorporate into their consumer care services resembles the kind of IT plan that Drew Madden would implement.
Madden served as an IT solution provider before Amazon became as mainstream as it has within the past few years. Drew Madden also helped companies grow in employee size and client numbers years before CVS decided to announce a merger with Aetna, an insurance company.
After seeking his degree in Industrial Engineering emphasizing Medical Systems at the University of Iowa, he worked for Cerner Corporation as an Implementation consultant. In 2010, he then transferred to Nordic Consulting Partners where he served as president from 2011-2016. Nordic reportedly has become the world’s largest Epic consulting company and received #1 Epic ratings in 2012 and 2014.
In his quest for finding new ways to help people have a better healthcare experience, Madden speaks of new technologies he says entrepreneurs should “watch out for.” For instance, he recently made a commentary on five areas of technology that he says are likely to have an increasing impact.
New technologies include 3D printing of internal organs, data access via artificial intelligence, and brain-computer interfaces that allow the moving of a computer mouse with brain waves. Robotic exoskeletons that could help paraplegics walk are another example of current technology in development.
The kind of IT plans Drew Madden sets up for medical centers seem to coincide with how Amazon and CVS both use information technology. Examples of such include using apps to check heart rates or to receive answers from doctors and even for ordering prescription medications.
Madden’s performance in the IT world has increased client growth from just three to 150 when he served as the Nordic Consulting president. This company grew from just 10 people to 725 during this five-year period, which seems to signify demand for the health care technology he promotes.